Data protection

For what purposes is the collected personal data processed?

For the provision of the website, we process data such as the IP address, date and time of the request received, data volumes transferred, information on the

Browser (version and language) and information on the operating system.

The processing of this data is necessary in order to display this website to you and to ensure its security and stability.

b) Acceptance of inquiries via the contact form

If you have any concerns or questions, you can contact us using the form provided. We will process information such as subject area, surname and first name, e-mail address and the content of the message.

c) Web Analytics and tracking

The activities of users can be evaluated by this website in two ways for web analysis: via cookies or the IP address. If cookies (text files) are stored via the browser, the website recognizes the last language setting, for example. The IP address, on the other hand, is used to determine the user's location. As IP addresses are usually assigned dynamically, the address is not exact, but limited to a geographical region.

You can use the cookie settings to determine whether and how cookies are stored. You can find more information in the corresponding section of this privacy policy.

We also use the following on this website Google Analytics. The evaluation or creation of a profile carried out by Google is known as tracking. Google is bound to the functioning of the Internet protocols and must record the IP address of the visitor so that the evaluation can take place. You can find more information in the cookie section of this website.

d) Making appointments

We use the following software to arrange appointments OneDoc AG, with registered office at Chemin des Mines 15BIS, 1202 Genève. This provider processes the following data categories on our behalf: Specialty, patient status, reason for treatment, service provider and the booked appointment.

e) Displaying maps

We integrate the maps of the service "Google Maps" service to visually display geographical information. When using Google Maps, Google also collects, processes and uses data about the use of the map functions by visitors.

When processing data using cookies, you have the choice according to the cookie banner.

- Website hosting provider

- Provider of web analysis and tracking tools

- IT service providers or web agencies

- CRM solution providers (if you subscribe to the newsletter)

All recipients have been carefully selected and contractually commissioned in accordance with Art. 9 FADP. They are bound by our instructions, have suitable technical and organizational measures in place and are regularly audited.

In addition, data may be passed on in the event of official inquiries or legal proceedings if this is absolutely necessary.

This applies in particular to:

- Google (for Analytics and Google Maps) - Privacy Policy: https://www.google.com/policies/privacy

We have therefore taken appropriate precautions to ensure an adequate level of data protection for any data transfers. Processing is carried out, for example, on the basis of the signed Standard Contractual Clauses (Decision 2021/914/EU - Standard Contractual Clauses - SCC) or the Data Privacy Framework.

You also have the right to lodge a complaint with a competent supervisory authority. The competent supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

Provider: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

Rejection of processing: Banner at start

Purpose: By integrating Google Analytics and Google Maps, cookies are stored that analyze user behavior. The access data is recorded by Google in user profiles and transmitted to a Google server in the USA. This enables Google to reach potential customers directly in corresponding campaigns.

You can find more information at https://policies.google.com/privacy?hl=en-US

Privacy settings: https://safety.google/intl/de_de/privacy/privacy-controls/

OneDoc

Provider: OneDoc AG, Chemin des Mines 15BIS, 1202 Genève

Refusal of processing: Carry out appointment booking by telephone

Purpose: Provision of the appointment booking software

You can find more information at https://help.onedoc.ch/hc/de/articles/4778164353809-Der-Schutz-meiner-Daten-auf-OneDoc

Google:

Name: _ga

Purpose: distinguishes between different users

Storage period: 2 years

Name: _gid

Purpose: distinguishes between different users

Storage duration: 24 hours

Name: _gat

Zweck: Wird verwendet, um die Anforderungsrate zu drosseln. Wenn Google Analytics über Google Tag Manager bereitgestellt wird, erhält dieses Cookie den Namen _dc_gtm_<property-id>.

Storage time: 1 minute

Name: AMP_TOKEN

Purpose: Contains a token that can be used to retrieve a Client ID from the AMP Client ID service. Other possible values indicate opt-out, inflight request or an error when retrieving a client ID from the AMP Client ID service.

Storage duration: 30 seconds to 1 year

Name: _gac_<property-id>

Purpose: Contains campaign-related information for the user.

Storage period: 90 days

OneDoc:

Name: euconsent-v2 (OneDoc)

Purpose: Manage consent

Storage period: 1 year

Name: didomi_token (OneDoc)

Purpose: Manage consent

Storage period: 1 year

Name: REMEMBER_ME (OneDoc)

Purpose: Storage of longin information

Storage period: 30 days

Name: SESSION (OneDoc)

Purpose: Saves settings on the website

Storage duration: Duration of use of the site

Name: LANG (OneDoc)

Purpose: Saves language settings on the website

Storage duration: Duration of use of the site

Name: _GRECAPTCHA (OneDoc)

Purpose: Protection against misuse of the forms (data transmission to Analytics)

Storage period: 6 months

You can find detailed information on cookies at: https://cookiedatabase.org

Deletion of cookies:

You can delete cookies at any time in your browser (Google Chrome, Mozilla Firefox, Microsoft Internet Explorer, Safari, etc.). You can also use programs such as CCleaner to remove the history of websites visited.